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Case study · Higher education · Analytics

Everett Community College

A custom analytics dashboard for Everett Community College in Washington: one place where the marketing and enrollment teams can see how prospective students find the college, what they do on the site, and which campaigns and pages lead to applications and inquiries.

EvCC marketing analytics · sample view
Enrollment marketing overview Sample data
Request info 1,284
Applications started 612
Campus visits booked 203
Top source Organic search
Top pathway page Nursing
Conversion rate 4.8%
Client Everett Community College (EvCC), Everett, Washington
Industry Higher education · Community college
What we did Custom analytics dashboard: data design, measurement setup and reporting
Live site everettcc.edu
The challenge

Plenty of data, not enough answers.

A college website generates data from every direction: Google Analytics, Search Console, advertising platforms, the application system and the request-info and campus-visit forms. Each tool reports in its own way, and none of them answers the questions a marketing director and an enrollment team actually ask: which programs are drawing interest, which sources produce applications, and where prospective students drop off.

EvCC needed a single, trustworthy view that non-analysts could read in minutes, that reflected the college's own definitions of a lead and an application, and that could be shared with leadership without a spreadsheet exercise every month.

What we built

One dashboard, built around enrollment questions.

  • Discovery with the marketing and enrollment teams to define the metrics that matter: inquiries, applications started, visits booked, by program pathway and term
  • Measurement cleanup so key actions on the site (request info, apply, visit, contact) are tracked consistently and attributed to their source
  • A custom dashboard that brings web analytics, search and campaign data together with clear definitions and plain-English labels
  • Views for different audiences: an executive summary, a marketing view by channel and campaign, and a program view by pathway
  • Trend and period comparisons tied to the academic calendar, so results are read against the right enrollment cycle
  • Documentation and training so the college's own team can maintain the dashboard and add new questions as they arise
About the client

Pursue your path with purpose.

9 Program pathways, from the arts to business to STEM
Everett, WA Home of the Trojans, north of Seattle
Degrees Transfer degrees, professional certificates and hands-on technical programs
Workforce Corporate and continuing education for tech, aerospace and manufacturing employers
Highlights

What makes a dashboard useful instead of decorative.

Start with the questions

The dashboard was designed from the questions leadership asks, not from the charts the tools happen to offer.

Definitions everyone shares

One agreed meaning for "inquiry" and "application" ends the monthly argument about whose number is right.

Built to be kept

Documented, trained and owned by the college's team, so the dashboard keeps answering questions long after launch.

College, university or school?

Let's make your enrollment data readable.

A free conversation about your analytics, your questions and what a dashboard should show.