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Case study · Senior care · Small business

Sunflower Hill Assisted Living

Branding, a new website, local SEO, paid search and online reputation management for a family-run assisted living home in Westminster, Maryland: everything a small care provider needs to be found, trusted and chosen by families in Carroll County.

sunflowerhillassistedliving.com
Sunflower Hill Assisted Living home
Assisted living facilities Your Home Away from Home in Carroll County, Maryland Discover more
Client Sunflower Hill Assisted Living, Westminster, Maryland
Industry Senior care · Family-run small business
What we did Branding, website design & development, SEO, paid search, online reputation management
The challenge

Families choose care with their hearts, after they search with their phones.

Sunflower Hill is a licensed, family-run assisted living home in Westminster that cares for a small number of residents in a real house, with nursing oversight and help with daily living. That intimacy is its greatest strength, and also what makes it hard to find: adult children searching for "assisted living near me" see large corporate communities and third-party directories first, many of them carrying outdated details about the home.

The owner needed a brand that felt as warm as the house, a website that answered a family's questions and made it easy to call or visit, visibility in local search and maps, paid search for the moments when a family is deciding, and control over the reviews and listings that shape first impressions.

What we did

A complete presence for a small care provider.

  • Branding built around the sunflower: logo, palette and tone that feel like home rather than a hospital
  • A warm, mobile-first website with the pages families look for: assisted living services, gallery, testimonials, about and an easy contact form
  • Local SEO for Westminster and Carroll County searches, with service content written to match how families search for care
  • Google Ads campaigns targeting families in the home's service area at the moment they are comparing options
  • Online reputation management: claiming and correcting directory listings, encouraging reviews from families and responding consistently
  • Call and form tracking so the owner knows which marketing produced each inquiry
About the client

Where care feels like family.

Licensed By the Maryland Office of Health Care Quality
Family-run Owner-operated home with a small, consistent care team
Home-like A residential house for a small number of residents, not a facility
Westminster Serving families across Carroll County, Maryland
Highlights

What small care businesses need from marketing.

Trust before traffic

Licensing, testimonials and real photos of the home sit up front, because a family will not call a place they cannot picture.

Own the listings

Directories and review sites often outrank a small provider's own site. Correct, claimed listings and steady reviews turn them into referral sources.

Right-sized budgets

Search and ads are scoped to the home's actual service area and capacity, so marketing fills rooms without wasting money on families it cannot serve.

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